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Unveiling the Secret Behind Yize Mould's 99% Customer Retention Rate

In the highly competitive medical device industry, the compliance and reliability of medical consumable injection molding directly determine whether a product can successfully enter the market and achieve long-term sales. Yize Mould has been engaged in medical device injection molding for five years. Relying on a comprehensive full-process management approach of "demand insight - material control - technology empowerment - process collaboration", it has achieved a remarkable 99% customer repurchase rate. Among its clients, there are 50 long-term partners who have been collaborating for over a decade. The secret to its success lies in its meticulous handling of every cooperation link.

Demand Insight: Going Beyond Production According to Drawings, Helping Clients Clear Obstacles in Advance

Yize boasts a team of seasoned material engineers and process experts who act as astute detectives, specializing in analyzing clients' needs. They have summarized an effective "three-step work method" to nip problems in the bud.

Precise Matching of Compliant Materials

Once, a client was developing a Class I medical device. The initially selected material seemed usable but failed the biocompatibility test. Leveraging its extensive database of medical materials, Yize's team recommended medical-grade polypropylene (PP), enabling the client to pass the registration inspection on the first try and take a crucial step towards product launch.

Early Optimization of Production Feasibility

A company approached Yize with a design drawing for precision minimally invasive parts. Yize's engineers, with their professional expertise, promptly identified that the sharp corners (R angle of only 0.3mm) on the parts posed a risk of mold cracking. Through rigorous simulation analysis, they suggested increasing the R angle to 0.5mm and optimizing the runner design simultaneously. This move brought significant benefits, shortening the injection molding cycle by 20%, extending the mold life by 30%, and reducing the client's later production costs by 25%, truly achieving cost reduction and efficiency enhancement.

Balancing Quality and Cost

Yize always adheres to the principle of discussing cost and price only after ensuring quality, mold production life, and meeting client needs, striving to provide cost-effective solutions for clients.

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Material Control: Building a Strong Safety Defense at the Source

Stepping into Yize's material warehouse, one can see over 300 types of medical materials neatly arranged, each managed in strict accordance with high standards.

Strict Selection of Internationally Certified Materials

All medical raw materials comply with the international standard ISO10993 for biocompatibility, ensuring the safety and compliance of products from the very beginning.

Stringent Supplier Control

Yize insists on the principle of sourcing raw material agents from the original manufacturers, ensuring that each batch of materials comes with a factory certificate, giving clients peace of mind regarding material quality.

Technology Empowerment: Escorting Product Development Throughout the Process

As a technology-oriented supplier, Yize offers free technical support to clients in the early stages of product development, helping them solve practical problems.

Pre-research Stage: Customized Material Testing Solutions

When a U.S. medical surgical robot enterprise was developing a TPU protective cover for its robotic arm, it was worried about insufficient material strength, potential issues in thin-walled product injection molding, and TPU demolding problems. Yize's team quickly responded by conducting nine sets of material comparison tests and determining a suitable material solution for the client within just two weeks, winning valuable time for project advancement.

Design for Manufacturability (DFM) Analysis: In-depth Review and Precise Solutions

In every project, Yize conducts a comprehensive and in-depth DFM analysis. The team thoroughly reviews all issues encountered during the pre-sales and engineering communication stages and collaborates with clients to determine the mold manufacturing scheme through detailed and illustrated presentations, ensuring that every detail is clear and every problem has a solution.

Prototyping Stage: Multi-dimensional Process Optimization

For clients exporting to Europe and the United States with high-precision requirements of ±0.02mm for precision parts, Yize carefully selects mold steel and precisely adjusts the injection molding pressure and cooling time. As a result, the dimensional consistency of the first-piece samples reaches 99.5%, passing the client's test on the first attempt and enabling the project to enter the mass production stage 15 days ahead of schedule, greatly shortening the product's time-to-market.

Process Control: Transparent Management, Empowering Clients to Stay in Control

Yize's project management system is like a transparent window, allowing clients to clearly see every key node of the project progress.

Real-time Synchronization of Project Progress

Yize reports the mold development progress to clients on a weekly basis, keeping them informed of the project dynamics at all times.

Selecting Optimal Mold Steel and Avoiding Design Defects

Drawing on its rich experience in exporting to Europe and the United States, Yize has developed a comprehensive set of steel selection standards for different medical products. It also anticipates and addresses potential injection molding defects such as deformation, short shots, flash, and scratches in the mold design and production design in advance, ensuring stable and reliable product quality.

Conclusion: Yize Mould's Winning Formula for Client Retention

The key to Yize Mould's success in winning the long-term trust and cooperation of clients lies in its four core advantages: professional demand analysis, helping clients solve problems in medical materials and injection molding production in advance; compliant material control, safeguarding product safety from the source; technology collaboration capabilities, providing professional support throughout the process and helping clients avoid detours; and transparent process management, enabling clients to stay informed of project progress and cooperate with greater peace of mind.

In a market environment where price competition is increasingly fierce, Yize Mould focuses more on becoming clients' "material compliance consultants", "production optimization experts", and "project management partners". By leveraging its professional capabilities, it helps clients reduce technical risks and time costs, which is the key to achieving a 99% customer repurchase rate. For medical device enterprises, choosing Yize Mould means choosing a reliable partner with whom they can collaborate hand in hand for the long term and work worry-free.

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Whatsapp: 13302615729

Tel: 86-133-0261-5729

Email: info@yizemould.com

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Add: 62 Jinghai East Road, Chang'an Town, Dongguan City, Guangdong Province

Whatsapp: 13302615729

Tel: 86-133-0261-5729

Email: info@yizemould.com

Copyright © 2024 Dongguan Yize Mold Co., Ltd
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